By Ingrid Bens
From Ingrid Bens, the writer of the best-selling ebook Facilitating with Ease!, comes the next-step source for venture leaders, managers, neighborhood leaders, lecturers, and different facilitators who are looking to hone their talents so one can take care of complicated events. complex Facilitation techniques is a box consultant that gives functional options and strategies for operating with not easy daily events. those confirmed concepts and methods are in response to event gleaned from thousands of facilitated actions in companies of all sizes and in all sectors.Both amateur and pro facilitators who've had firsthand adventure designing and top conferences will take advantage of this reality-based playbook. complicated Facilitation recommendations is full of the data facilitators desire toBecome greater at diagnosing facilitation assignments and developing powerful procedure designsBroaden their repertoire of instruments to make impromptu layout alterations at any time when they're neededLearn to be extra resilient and assured whilst facing dysfunctional events and tough humans.
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Additional info for Advanced Facilitation Strategies: Tools & Techniques to Master Difficult Situations
Aside from situations where content is intentionally shared, advanced facilitators always intervene on the process level. qxd 6/13/05 8:10 PM Page 29 Advanced Strategies Overview 29 Examples of Process Interventions Situation Process Intervention The group makes a Engage members in identifying hasty decision without the data that’s needed to make adequate data an effective decision, then use this as a checklist to test the quality of the available options. Members are taking positions Engage members in identifying and arguing emotionally to the pros and cons of each proposal.
There is also an excellent overview of questioning in The Secrets of Facilitation by Michael Wilkinson (Jossey-Bass, 2004). qxd 6/13/05 8:10 PM 36 Page 36 Advanced Facilitation Strategies Asking Complex, High-Quality Questions While novice facilitators are often overreliant on asking why or presenting simple questions, advanced facilitators tend to ask complex, high-quality questions that help the participants form a visual image of their response. Here’s an example of these two types of questions: Low-quality, simple questions High-quality, complex questions What factors do we need to consider when ordering this year’s camp supplies?
Analysis by expert 3. Data feedback to clients 4. Recommendations for 4. Data analysis by clients action by consultant 5. Action planning by clients 5. Implementation 6. Implementation by clients The consultant offers content The consultant offers processes in the form of expert advice and facilitates The consultant is not neutral The consultant is neutral The consultant offers their expertise The consultant brings process skills The consultant prescribes The consultant is nonprescriptive The consultant may manages The consultant supports the client’s efforts implementation activities Thinking of yourself as a consultant and managing your facilitation assignments using the steps of the consulting process that are outlined in Chapter 4 will not only help you manage your work, but will also generate a greater sense of professionalism.